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Lifetime Warranty

We provide an automatic original owner LIFETIME WARRANTY on every MOJO branded product we sell.  Our parts are designed to last in the harshest of conditions, however we know that crashes are a reality of our sport.  If you do manage to break or otherwise damage one of our MOJO parts to an unuseable state, please follow the warranty claim procedure below:

1.   Take a bunch of photos of your bike and the damaged or broken part showing the MOJO logo.

2.   Tell us exactly how it happened, and let us know that you are OK.  

3.   Grant us permission to tell your story and let us know the best way to contact you.

4.  Send your photos and story to warranty@mojomotosport.com.  As long as everything is legit, we will ship new parts to you FREE OF CHARGE within 48 hours.

5.  Once you get your new parts, tell all your friends on social media about your experience with MojoMotoSport.com.

That's it...

Now go get your MOJO on!

 

** We reserve the right to review the legitimacy of your claim, and will need to contact you before we send out new parts.  Our lifetime warranty only covers parts that have been damaged or broken beyond a useable state due to a crash or other mishap.  Warranty DOES NOT COVER fading of our anodized parts, as we cannot control how you store your bike (in the sun etc) or if you use any type of acid wash on your bike that could make our parts fade. ALSO NOT COVERED are wear items:  Brake Rotors & Pads, Chains, Sprockets, Bearings & Seals.  If you aren't sure what's covered just give us a call and we will take care of you!

SEE OUR RECENT CLAIMS WE HAVE HONORED:

Hi guys, my name is Evan. I recently ordered the mojo anodized fork bleeders for my 2010 ktm 150sx, and as you can assume, they just broke.



Here's how it happened:

I was riding my bike at walden mx (my local track) and I hit a double. When I landed the bike hopped up due to my lack of suspension tuning and whipped me off of it. The bike turned sideways and did a few flips and landed hard. I could not see exactly how it happened, (because I was busy falling and trying to get off the track) but the bars bent and in turn bent the fork bleeder to the point where the threads snapped and it was seeping oil. I quickly removed the fork bleeder and the threads to stop the oil from escaping, so that's why I don't have an on bike photo. However, from the bend on the top of the bleeder, you should be able to understand that what I'm saying is true.

I appreciate the warranty and friendly interface of the website. I turned out lucky and walked away with nothing but a concussion and a bruised hip. If the pictures do not go through please inform me, I'd be happy to resend them in a different email.

Thanks,
Evan.

OUR RESPONSE:

Hi Evan,

Man, so glad to hear you are OK! No problem, we will send you out a new
bleeder tomorrow morning.

We really appreciate you sharing your story, it helps all of our customers
and builds a great community.

Hope you heal up fast and get right back on as soon as you are able. These
things happen in our sport, but taking risks and conquering our fears is
what we are all about!

Get some rest and watch Hangtown on TV if you haven't already.

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Dear mojo my name is Tim Fish (134g) I'm a D36 racer I just recently broke my rear brake pedal at a race. We were at Donner ski ranch I was going through a section called "the rock garden" I fell and it bent into my clutch case cover causing me to dnf.  I was alright a couple bumps and bruises but I will survive. I ride a 2014 Ktm 250sxf. It was a great race cant wait for next year. Please share my story and I just love your products.

Hi Tim,

So glad to hear you are OK.  From what I understand you weren't the only one who got swallowed up in the "Rock Garden".  We are happy to send you out a replacement no problem.

This place is the best had a broken rear brake foot pedal told them the story and less than 4 hours they are sending us a replacement now that's great customer service thank you mojo top notch right there!

- Tim Fish

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Here's just a bit from one of our awesome customers - Jeff Lingafelter

I just wanted to say how great this company. I have yet to have received better customer service from any one. I was simply just trying to see if I could order one axle block to replace the the one that my local mechanic adjusted to take an impact gun to and completely destroyed the threads in the axle block. It has nothing to do with the quality of mojo's parts. I love their products and will only use their products. The guys at Mojo still apologized and had a new axle block in the mail not even ten minutes later and didn't even charge me for it. That's an outstanding company right there, that clearly cares about their customers. I'm glad I heard about this company and chose to start going through them.

Thanks for writing this to us Jeff! We know sometimes things happen that are out of our control, but no matter what we will always take care of our customers.